2.12 System Commissioning

Some pointers.

Your Fuellox unit must have a k-Factor applied to the actual hardware to enable the pump channel. Without that, the pump won’t start.

Troubleshooting

Can’t see device in the Fuellox App

MAke sure the Fuellox unit is assigned to your account. Check your Dashboard in Devices for the serial number. If its there the unit is in your account, if not check with the help desk.

Wrong Fluid Message

You must select an Equipment/Compartment so the app knows what fluid to search for.

Select the Equipment and Compartment. Now connect to the Fuellox unit.

If you still see the Wrong Fluid message alert the help desk.

Can’t Connect

Try unpairing the BLE device and repair once again.
See Re-Pair BLE here.

New settings don’t take affect

Once the Device has been configured via the app it must be restarted. Failure to power cycle the hardware may prevent new settings from working.

Power cycle your unit for 20-30 seconds. If you are using a high capacitance power supply longer time may be needed.

Power up the unit and try again.

Note: We recommend all Fuellox units have a mains power isolator so thaty can be turned off.

Trouble with Estop, or Nozzle Switch

Some older version of Fuellox App had issues modifying the instrumentation parameters

!!! info Make sure you have Fuellox App version 0.9450 or higher to apply the hardware device settings.

Level probe not working

Make sure the device level attributes are correctly applied. In the Device config set:

Feature	Description	Default Value	unit
Level Options
Level Installed	Level instrument installed	True	Boolean
Max Level	Max hight of liquip in mm. usually same as Safe Fill	3000	mm max
Max Analogue	Max analogue value	20	mA max

Typical Analog max values, guide only

Tank Height (mm max)	Analog Max
3,000	20
2,700	18
2,400	16
1,200	10
1,000	7