Unpair and Reset BLE

If users experience issues with BLE scanning, connecting, or reconnecting, it may be necessary to reset the BLE pairing for the Fuellox unit.

Term	Meaning
BT	Bluetooth
BLE	Bluetooth Low Energy

To proceed, you will need the Broadcast ID of your Fuellox unit. This is a 7-digit number starting with ‘2’. If multiple devices are present, please consult your Fuellox Administrator or Help Desk to identify the correct unit.

Note

The images shown in this guide are for illustrative purposes only. Your device may display a different broadcast number.

Android Unpair

To unpair the Fuellox BLE on an Android device:

Step 1: On your handset, open Settings and tap Bluetooth. Instead of toggling the Bluetooth switch, tap the listed device name to access its detailed Bluetooth settings.

Step 2: Locate Fuellox V2 in the paired devices list, then tap Unpair to remove the connection.

Note

If you’re unsure which device to unpair, please contact the Help Desk for assistance.

Step 3: Once the device is unpaired, re-pair it by Re-pairing the Fuellox Unit below.

Apple Unpair

Step 1: On your handset, navigate to Settings and select Bluetooth to view available and paired devices.

Step 2: As shown in the image, a list of paired Bluetooth devices will appear. Tap the ⓘ (info) icon next to your Fuellox device to access its settings.

Step 3: Tap Forget This Device to unpair the selected Fuellox unit from your iOS device.

Re-Pairing the Fuellox Unit

To re-establish the Bluetooth connection:

Step1: Open the Fuellox app and initiate a fuel dispensing attempt.

Step2: During the connection process, you will be prompted to PAIR the device.

Step3: Ensure you accept the pairing request when it appears.

Android Re-Pair – iFUEL Video Demo

For a step-by-step visual guide on resetting and re-pairing Bluetooth on Android devices, watch the following demonstration: Video Walkthrough on YouTube

This video will walk you through the process of clearing existing Bluetooth connections and properly re-pairing your Fuellox unit for optimal performance.

Apple iOS Re-Pair – iFUEL Video Demo

For assistance with resetting and re-pairing Bluetooth on Apple iOS devices, refer to the following step-by-step video guide:

Video Walkthrough on YouTube

This demonstration provides a clear overview of how to reset Bluetooth settings and re-establish a connection between your iOS device and the Fuellox unit.